No Pressure. Just… well, No Voice. Just Tish. Last week, life handed me a curveball… and apparently stole my vocal cords on the way by. One minute I’m happily chatting with customers, the next minute I’m whispering like a dollar-store version of Batman and coughing like a 1998 Dodge Neon on a cold start. But here’s the funny part: Losing my voice actually taught me something important about car sales — and about how people want to be treated. 1. Talking Less Makes You Listen More When you can barely get words out, you suddenly become a world-class listener . And you know what? Customers love it. I found myself really tuning in — not just to what people “needed,” but to all the little things they said in between: “I’m trying to take care of my parents.” “I’m working two jobs.” “I’ve had a rough week.” “I’m nervous about making a big decision.” When you slow down, you hear their story… and their story almost always explains their budget, their timing, and the...